Do you worry that customers think your company is small? Are you doing everything yourself and worried they'll find out and maybe not want to purchase if they don't think you can deliver? Do you wear all the hats and try to keep up with customer service too?
This is a super common fear and one that is totally normal……and can sometimes be true too. Sometimes even sales reps won't want to take you on if they feel like you are a one woman show…….they get worried you can't keep up with growth etc… BUT…….. if you are super organized, you can. I know you will hire out when possible and bring on staff or hire VA's when you can afford it……. but in the meanwhile, let's be sure you are being "seen" as a larger company shall we?
Great tip! My “nom de plume” is awesome, my customers love her and often tell her she is doing a fabulous job! 🙂
I love ur blog!!!! I just started my business as a student and all these questions make total sense to me and exactly what i want to figure out!!
Thank you!!!!!
Not at all Lisa. Customers usually feel better when they speak to a neutral party rather than the designer when they have a complaint. In the long run, it is better for your customer service side of things
You’re a genius! What are great idea! Looks like I’ll be “hiring’ someone today. Thank you!!
Couldn’t agree more Sarah, especially if you have more than one online business.
I use a different name for each website. It actually helps me keep organised too.
Have all your accounts feeding into a gmail account and you can read, manage and send replies all from one dashboard.
This is a great blog by the way. I so wish I’d found it five years ago.
Want to express your opinion?
Leave a reply!
I’m already getting orders from the email with the updated pricing that I just sent to my current st…
Sarah Shaw is like Google, the entire How To section of Barnes and Nobles, Consumer Report and Yoda …
We enrolled in Sarah Shaw’s program because we needed someone to kick us into shape! She did just …
“I am a detailed person and hate when I buy something online and am not satisfied. It’s always hard …
“I came to Sarah with just the seed of an idea, a pile of sketches, and a bundle of nerves. I left w…
“In just one hour on the phone, Sarah gave me clarity in my pricing and bottom line… Our new product…
With Sarah’s help and guidance I was able to get my product into the hands of 5 hot TV set dressers …
“If you have dreamed of hitting it big, and your product has any kind of ‘it’ factor, as Sarah often…
“With just one little tweak of Sarah’s expertise, I amplified the results of this new launch by 60…
When I first started working with Sarah I had a garage full of my Bathroom Bagonia’s and didn’t know…
9 hours ago
If I can have any impact, I want women to feel good about themselves and have fun with fashion. – Michelle Obama
#sarahshawconsulting #producttocelebrities ... See MoreSee Less
2 days ago
Shows are cancelled: Buyers still need new products. Book a call with me today and learn how to get through this crisis. Want to learn more? Drop me a comment below.
#sarahshawconsulting #buyers #Buyer #clothing #business #fashion #apparel #boutiques #consultation #dropshipping #eCommerce #dropship #dropshippingtips #reseller #boutique #accessories ... See MoreSee Less
5 days ago
I had the pleasure of speaking with Marcus Lemonis, star of The Profit and got the skinny on his process. Marcus reveals how he learns from all his businesses and then can turn around and use that in other businesses to help them grow.
Want to learn more? Drop me a comment below.
#sarahshawconsulting #PODCAST #marcuslemonis #TheProfit #celebrities #celebs #celebrityaccess #business #fashion #apparel #boutiques #magazines #getastreetsmartmba ... See MoreSee Less
1 week ago
Success is not how high you have climbed, but how you make a positive difference to the world. — Roy T. Bennett
#sarahshawconsulting #quote #motivationalquotes #quotestoliveby ... See MoreSee Less
2 weeks ago
Have you ever bought something just because it was fashionable?
#sarahshawconsulting #producttocelebrities ... See MoreSee Less
© 2009-2021 Entreprenette LLC. Entreprenette® is a registered Trademark of Sarah Shaw